Privacy Policy

Last updated: 17/04/2025

1. Introduction

At Xaipix LLC we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://xaipix.com/ in compliance with applicable data protection regulation to users.

Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed, we are controller according to the EU General Data Protection Act.

If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at privacy@xaipix.com.

2. Information We Collect

• Names
• Your Goal / Project Details
• Email Address
• Optional additional information
• Log files

We do not process sensitive personal information. We may also receive information from marketing partners, social media platforms, and other outside sources (LinkedIn, Facebook (Meta)).

We collect technical information through log files when you visit our website: IP address, browser type, OS, referring URLs, pages visited. This is used for security, troubleshooting, analytics, and improving our services.

Cookies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. For more information, see our Cookie Policy.

3. How We Use Your Information and the Legal Basis for Processing

We use your information to:

• Operate and maintain our website
• Personalize and improve our website
• Understand usage
• Respond to inquiries
• Marketing (with consent)
• Comply with legal obligations

Legal bases include contract performance, legitimate interest, consent, and legal obligations.

Questions? Contact privacy@xaipix.com.

4. When and With Whom We Share Your Personal Information

We may share your data with service providers (e.g., Google Analytics), legal authorities, or during business transfers. We never sell your data. Questions? Contact privacy@xaipix.com.

5. User Rights

For EU/UK/Swiss users:

• Right to Access
• Right to Correction
• Right to Erasure
• Right to Restrict Processing
• Right to Object
• Right to Data Portability
• Right to Withdraw Consent
• Right to Lodge a Complaint with UODO

For US residents:

• Right to Know (Access)
• Right to Correct
• Right to Delete
• Right to Opt-Out of Sale/Sharing
• Right to Data Portability
• Right to Appeal

Contact: privacy@xaipix.com

6. Data Retention

We retain data only as long as necessary or legally required. When no longer needed, we delete or anonymize data. For marketing communications, unsubscribing halts future processing.

7. Data Transfers

Your data may be transferred internationally. We use SCCs, adequacy decisions, and encryption to protect your data.

8. Security Measures

We implement encryption, firewalls, regular audits, and employee training to protect your data from unauthorized access.

9. Children's Privacy

We do not knowingly collect data from individuals under 18. If we do, please contact privacy@xaipix.com so we can remove it.

10. Updates to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website.